ICG® Online Academy Support
What accreditations are possible?
• REPS / CIMSPA
Can I already hold courses after an ICG® Online Training?
Starting with the ICG® Basic Level Online, you can independently hold courses in a studio. We recommend that you attend regularly further training courses in order to always stay up to date and to ensure long-term quality in your courses.
Can I cancel booked courses?
Cancellation of already booked ICG® online courses is not possible: https://www.teamicg.online/en/content/pages/terms
What are my payment options?
All services of the ICG® Online Academy can be payed via PayPal Plus. Here you can find all payment options at a glance: https://developer.paypal.com/docs/paypal-plus/germany/faq/
Which requirements do I need for which course?
• ICG® Basic Level Online: no requirement
• ICG® Pro Level Online: requirement ICG® Basic Level Online
• Programs: no requirement
• CECs: no requirement
How many questions need to be answered correctly to pass the exam?
You must answer 90% of the questions asked in the online exam correctly in order to successfully complete the exam and receive a certificate.
Can I retake the exam?
If you fail the exam, you can repeat it at any time. However, we would like to point out, that the questions will vary with each new started examination.
Do I still have access to the manual after the exam?
You will have access to all the respective documents of your booked ICG® online course at any time.
Where can I find further courses?
In which languages are the course manuals currently available?